Warranty

Warranty

Trail-Tested. Guaranteed.

We build gear to perform in the toughest conditions—and we stand behind every stitch. Your purchase is covered by our Limited Warranty against defects in materials and workmanship.

Covers: manufacturing defects in materials or workmanship.
Doesn’t cover: normal wear and tear, misuse, accidents, or improper care.

How to Make a Warranty Claim

  1. Email our team at andrew@throughike.com with your order number and clear photos of the issue.
  2. We’ll review and confirm eligibility.
  3. If approved, we’ll repair, replace, or refund—fast.
Tips for Faster Approvals
  • Include close-ups of the issue and a full product shot.
  • Describe when the issue started and how the pack was used.
  • Attach proof of purchase (order email or receipt).

Questions? Reach us at andrew@throughike.com.